Frequently Asked Questions
Water and cold food are permissible. Hot food or Alcoholic Drinks must not be consumed on the vehicles without prior consent from the company.
Most of our vehicles have either Bluetooth or aux lead connectivity to allow you to enjoy your own music.
At the moment face masks are required apart from when eating or drinking. If you are exempt please carry the government exemption card with you.
Yes. When your driver drops you off he/she will usually let you know the best place to meet. You will also have each others contact details.
Simply complete our quick quote form and we will get back to you with a speedy response. If you prefer you can send us an email at firstname.lastname@example.org or call us on 020 3883 9389
Yes. Our highly experienced team can give you some options which you may not have thought of at no charge of course. We can then leave it with you to decide on what’s best for you and your group.
Yes. We can arrange this with you and are happy to discuss your particular requirements either by phone email or in person.
Quotations are valid for 7 days from the initial enquiry unless otherwise notified.
We totally understand plans can change and you may need to alter your booking to suit your new schedule, just let us know and we can rearrange this for you. Please do not leave it too close to the travel date as charges may apply.
Predominantly we pick you up or drop you off in Sussex and Surrey but we regularly arrange travel throughout London and all over UK. Call us on 020 3883 9389 to speak to one of our team who can help you with your journey.
We specialise in special events. Our team can help you make it even more memorable by giving some options you may not have thought about.
Yes – Some of our vehicles are PSVAR compliant These vehicles are subject to availability. Please contact us on 020 3883 9389 if any of your group need extra assistance and we can make the arrangements for you.
We accept all major debit and Credit cards and bank transfers. Cash on the day will only be accepted if approved by us at the booking stage.
Yes, we use one of the world’s leading secure payment providers to ensure all transfers are safe and protected by fraud.
Yes but please let us know as far in advance as charges apply within a week of travel.
We can send invoices out in 13 different languages. We understand this can be especially useful for our overseas customers.
We only allow guide dogs onboard.